Question 1

How are credits calculated?

Accepted Answer

Credits are based on the AI model you choose and the length of your input/output. More advanced models (like Claude Sonnet or Gemini Pro) cost more credits per generation than faster, lighter models. You can see a cost estimate before generating.

Question 2

Can I edit a presentation after it's generated?

Accepted Answer

Absolutely. Every generated presentation opens directly in the editor, where you can edit text, rearrange slides, change styles, add or remove elements, and regenerate individual slides — all with AI assistance in the chat panel.

Question 3

Is my presentation data private?

Accepted Answer

Yes. Your presentations are stored securely and associated only with your account. We do not use your content to train AI models, and you can delete presentations at any time from the editor or dashboard.

Question 4

What happens when I run out of credits?

Accepted Answer

You'll be prompted to purchase more credits from the Settings page. Existing presentations remain accessible — only AI generation actions are paused until your balance is topped up.

Question 5

What file types can I upload as context?

Accepted Answer

You can upload PDFs, Word documents (.docx), and plain text (.txt) files. These are used as context to give the AI relevant background information, product details, or data to base your slides on.

Question 6

How do I get better results from the AI?

Accepted Answer

Be specific. Include your target audience, the goal of the presentation, the number of slides you want, and the tone (formal, casual, persuasive). Uploading a reference document significantly improves accuracy and relevance.

Question 7

Can I regenerate just one slide?

Accepted Answer

Yes. Click on any slide in the editor, then use the AI chat panel to give specific instructions for that slide. You can ask the AI to rewrite content, change the layout, update data, or restyle just that section.

Question 8

Does the AI remember previous conversations?

Accepted Answer

Within a single presentation session the AI has context of your prior chat messages. Each new presentation starts with a fresh context window, so prior sessions do not carry over.

Question 9

Can I export my presentations?

Accepted Answer

Yes. From the editor you can export to PowerPoint (.pptx) and PDF. The .pptx export includes editable text boxes, images, and layout data so you can continue editing in Microsoft PowerPoint or Google Slides.

Question 10

How do I purchase more credits?

Accepted Answer

Go to Settings → Billing and choose a credit pack. Checkout is handled securely via Stripe and your balance updates instantly after payment. You'll also receive an email receipt.

Question 11

Are there subscription plans?

Accepted Answer

We offer both pay-as-you-go credit packs and monthly subscription plans. Subscriptions automatically replenish your credit balance each billing cycle and offer a lower per-credit cost.

Question 12

Can I get a refund on unused credits?

Accepted Answer

Please contact our support team within 14 days of purchase if you'd like to request a refund on unused credits. We review each request individually.

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